我断断续续地在读《Organizational Consultants and Organizational Research》这篇论文。每一段都细细咀嚼,因为一不小心,我可能就会错过一个精彩的观点。于是,我又读到了一段很有意思的观点:
“In most situations in most organizations the best source of intelligence for action is ordinary knowledge, Most of what matters is captured in the particularistic features of the organizations (including what is relevant that might be drawn from more general forms of intelligence). In most cases a manager who wants advice would find it better from himself or his associates than from a consultant or a research study.
机翻:在大多数情况下,大多数组织的最佳行动信息来源是普通知识。大多数重要内容体现在组织的特殊特征中(包括可能从更一般形式的情报中提取的相关内容)。在大多数情况下,想要获取建议的经理从自己或其同事那里得到的建议比从顾问或研究报告中得到的建议更好。”
March在这里应该是在鼓励管理者多向组织内部求助,即相信自己或同事能够提出更好的行动建议。这些建议不一定是那些高大上的言辞,而是组织内部常见的普通知识。我不确定这一观点是否完全正确,但直觉上我认同他的看法,毕竟,大巧如拙也。