华侨大学 Sunrui--Home-- 服务失败与服务补救后顾客口碑传播意愿研究—

Personal Information

Professor
Supervisor of Doctorate Candidates
Supervisor of Master's Candidates

Gender:Male

Date of Birth:1970-10-25

Education Level:博士研究生

Degree:Doctoral degree

Date of Employment:1993-11-01

School/Department:工商管理学院

Business Address:经管楼1107

E-Mail:

Status:在岗

Discipline:Enterprise Management
工商管理硕士

Date of Birth:1970-10-25

Gender:Male

Education Level:博士研究生

Current position: Home / Scientific Research / Paper Publications

服务失败与服务补救后顾客口碑传播意愿研究——一个理论框架

Journal:科技管理研究
Page Number:145-148
Number of Words:6000
Translation or Not:no
Date of Publication:2010-12-03
First Author:刘送英(学),孙锐(学)